Warranty
Q: Do I have warranty for these products?
A: All Kitsure products are covered by a limited 1-year warranty against manufacturing defects in materials and workmanship under normal installation, use, service, and maintenance from the date of purchase. The warranty only applies to products purchased from Kitsure on amazon store or website.
Q: How can I proceed with the warranty service?
A: Contact us by email support@kitsureus.com with your product issues to get further help. We may require a receipt or proof of your purchase. (e.g. amazon order number）Emails attached with pictures or videos to further demonstrate the product issues will be helpful to solve your problems as soon as possible.
Q: Any cases not covered by this warranty?
A: Non-quality issues such as product misuse, abuse, negligence, accidents, repairs, alterations, or lack of maintenance are not covered by Kitsure warranty. Contact us at support@kitsureus.com to get further information if you have any problems or concerns about cases listed herein.
Kitsure always stands behind our products, let’s keep in touch.
